Privacy policies

This Privacy Policy describes how PLUSMEDIC C.A. (“we” or “our company”) collects, uses and protects personal information that is collected through our website and virtual store located at the domain ““. We are committed to protecting and respecting your privacy. By using our website, you accept the practices described in this Privacy Policy.

  1. Information collected

We collect personal information when you voluntarily provide it to us when creating an account, making a purchase, or communicating with us through contact forms. The personal information we may collect includes, but is not limited to:

  • Name
  • Email
  • Mailing Address
  • Phone
  • Payment information (credit card number, billing information, etc.)

In addition, we automatically collect non-personal information when you interact with our website, such as the type of browser used, operating system, IP address, and pages viewed. We use online analytics tools to collect and analyze this data anonymously, which helps us to continually improve our website and user experience.

  1. Use of information

We use the personal information we collect for the following purposes:

  • Process and fulfill your orders
  • Communicate with you about your orders and provide information related to shipping
  • Respond to your inquiries and customer service requests
  • Personalize and improve your experience on our website
  • Send you marketing communications and promotions, provided you have consented to receive them
  1. Disclosure of information

We do not sell, buy, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To our trusted service providers who help us operate our website and transact business, as long as these third parties are bound by appropriate confidentiality agreements.
  • If we are legally required to disclose your personal information in response to valid legal requests, such as court orders or government requirements.
  1. Use of cookies

We use cookies on our website to improve your experience and provide you with a more personalized service. Cookies are small files that are stored on your device when you interact with our website. These cookies allow us to recognize your device and remember certain information about your preferences or previous actions on our website. You can choose to disable cookies in your browser settings, but this may affect the functionality and personalization of our website.

  1. Security of the information

We take reasonable steps to protect the security of your personal information and to prevent unauthorized access, misuse or disclosure. Please note, however, that no data transmission over the Internet or any method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

  1. Your rights

You have rights in relation to your personal information under current data protection legislation in Venezuela. This may include the right to access, rectify, cancel or limit the use of your personal information. If you wish to exercise these rights, or if you have any questions or concerns about our Privacy Policy, please contact us using the information provided at the end of this policy.

  1. Changes to our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our privacy practices. We encourage you to periodically review this page to be aware of any changes. Your continued use of our website after any changes to this Privacy Policy will constitute your acceptance of those changes.

  1. Contact

If you have any questions, concerns or requests related to this Privacy Policy, please do not hesitate to contact us through the following contact information:

PLUSMEDIC C.A. Phone: +58 412-3171612 / +58 412-2262771 Email: [email protected]

Last update: 15/08/2023